Notice Details
Position Name:
Inside Sales & Admin Executive
Organization:
Singapore Airlines (SIA)
Job Description:
Provide support to the Head of Sales & Marketing and Account Managers (Agency Sales) on non-client facing tasks, manage Inside Sales & Business Development responsibilities, and manage newly appointed/underperforming travel agents to drive revenue production.
Key Responsibilities include:
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Revenue Management & Account Maintenance: Own and maintain a portfolio of smaller/underperforming agency accounts; manage agency contracting, renewals, and access to SIA fares; conduct sales visits and phone/email engagements; act as the central contact for group queries and track group traffic alongside Sales Operations.
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Sales Data & Material Preparation: Draft trade communications; assist with fare sheets and agency ticketing instructions; prepare presentation materials using databases (Tableau, MIDT, SPU); track performance data for tactical campaigns; extract sales leads from CEM.
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Administrative & Operational Support: Handle ad-hoc fare verifications; monitor Advertising & Promotion budgets and propose tactical incentive campaigns; manage travel agent service requests, ticket capping requests, and incentive agreements in PARIS II; act as custodian for G360/Group Sales; complete assigned administrative duties and sales reports.
Requirements:
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Education: Graduate degree from a recognized university.
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Skills & Competencies:
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Strong IT skills, including in-depth knowledge of Office 365 and sales systems
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Excellent communication skills and professional conduct
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Good commercial, strategic, and business perspective
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Proven ability to build, nurture, and leverage business relationships
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Application Procedure: Click Here
Application Deadline: 15 August 2026
